F.A.Q. | Empire Nissan



What are the Sales hours for Empire Nissan?

The Empire Nissan Sales Department is open Monday through Saturday from 8:30 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM. For more hours, click here


Does Empire Nissan have bilingual staff? What Languages are spoken?

Here at Empire Nissan, we want to ensure that you can comfortably get your Sales or Service business done without any language barriers. Empire Nissan has staff on site that speak the following languages: English, Spanish, Arabic, Tagalog, Urdu, Hindu Khmer, Korean and Farsi.


Where is the Empire Nissan Service Department Located?

When you pull up to Empire Nissan from Kettering drive, on the Left of our building, you'll see our Express Service Bay entrance where you'll meet our Technicians who are there to serve your automotive needs and show you to our customer waiting area.


Can I get new or used tires at Empire Nissan?

Yes! Visit our online Tire Center page to browse available brands you can purchase through Empire Nissan or call our Parts department to get more information.


What is the average wait time for an Inspection?

Our Average wait time for a vehicle inspection can vary, but through our Express Service at Empire Nissan, you can come in for select service such as a Multi-point Vehicle Inspection, without an appointment to get fast, convenient service.


How can I set up a test drive appointment?

You can set up a test drive appointment by calling our Empire Nissan Sales Staff at (909) 740-6712, or you can use the easy to use online Test Drive Scheduler form below.  

How do I apply for financing on a new car?

When you are trying to get into that brand new 2019 Nissan Altima or perhaps buying your first certified pre-owned car, our dedicated Financial Team is happy to help or if you want to check ahead of time, use our convenient Online Finance Application.


Does Empire Nissan have special financing for Military or College Graduates?

Yes! Empire Nissan has a Military Rebate special available for Active duty, Reserve, Retired, plus Veterans discharged from active service during the last year, and their spouses or partners. Empire Nissan also provides a College Grad Program for Eligible College Graduates, For more information on if you Qualify, click here


Where can I buy Nissan Auto Parts near me?

Empire Nissan has the Genuine OEM parts you need for your car at our Parts Department in Ontario, CA. Use our Online Parts Inquiry Form or come in and see the Parts Department to speak with a staff member.


I need to get an Oil Change for my Nissan. Do I need to make an Appointment?

There's no appointment necessary with Empire Nissan Express Service. With the express service, you can walk in and visit our Service Center, where you can get an Oil & Oil Filter Change, Tire Rotation, Battery Service, Air Filter Service, Wiper Blade Replacement or Multi-point Vehicle Inspection.


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Contact

Empire Nissan

1377 Kettering Drive
Directions Ontario, CA 91761

  • Sales: (909) 740-6712
  • Service: (909) 740-6715
  • Parts: (909) 740-6719

Hours

  • Monday 8:30AM - 9:00PM
  • Tuesday 8:30AM - 9:00PM
  • Wednesday 8:30AM - 9:00PM
  • Thursday 8:30AM - 9:00PM
  • Friday 8:30AM - 9:00PM
  • Saturday 8:30AM - 9:00PM
  • Sunday 10:00AM - 8:00PM